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nModes – Using Chatbots for Meaningful Customer Conversations that Close Deals

By August 14, 2017 No Comments

nModes CEO, Sasha Uritsky speaks with Justin Jones about how Chatbots are helping companies close deals and improve customer support

SHORT RECAP

More About nModes

Justin Jones and Sasha Uritsky (CEO nModes.com) talk Chatbots and how they help engage customers and close deals.

“Chat apps will come to be thought of as the new browser; bots will be the new websites. This is the beginning of a new internet” – Ted Livingstone (Kik)

TIMELINE

1:40 About nModes

2:38 nModes AI Engine

3:00 Implementing Chat Bots

4:15 Examples of Chatbot Platforms

4:55 Do you require technical knowledge to implement a chatbot

6:18 nModes Difference

7:15 Programming Languages for Chatbots

8:55 Where are chatbots being used the most

13:15 nModes engagement process

14:27 A.I Trends

17:27 Advise for companies looking to implement A.I

19:17 Does A.I require ongoing maintenance

KEY POINTS

  • nModes provide solutions that engage visitors in real-time with meaningful conversations to convert them into customers
  • Messaging is one of the few things that people do more than social networking
  • Chatbot is a computer program designed to simulate an intelligent conversation with one or more human users via a conversational interface
  • Examples of Chatbot platforms – API.AI, ChatFuel, LiveChat, TextIt, ManyChat, TARS, Botsify, Bots.co, Reply.ai, Botsociety
  • More sophisticated chatbots do require a level of technical expertise to design and implement
  • nModes removes all the headaches of designing and building effective chatbots
  • Chatbot programming is usually determined by the customers technology stack
  • There is a huge interest in Chatbots for Facebook Messenger
  • 2017 is the year of Chatbots
  • A.I is coming … and it will transform marketing and sales
  • By 2025 over 20% of businesses will be A.I driven
  • Embrace A.I to remain competitive
  • When implementing A.I – define your business objectives and begin with one small business task. Learn from the experience and build upon it

RELATED LINKS

nModes provide solutions that engage visitors in real-time with meaningful conversations, helping drive sales